With an eye on the future, the HSR Hochschule für Technik Rapperswil migrated its telephony platform to a modern, comprehensive IP communications solution.
A brief overview of the solution
- Migration of the existing Nortel platform to Cisco UC with OCS
- Emergency concept with two redundant PSTN gateways
- IP-IP gateway to connect the INS to the new Cisco UC environment
- Presence functionality with the OCS and dual forking for incoming calls
- Harmonisation of the telephone numbering plan, international dialling code (E164 format) and 4 digits internally
- OCS as an agent for the main number
- OCS as a voice messaging system
- Cooperation with various organisational units such as INS, IT Security, Service Desk, etc.
- SIP trunk to OCS and presence server, with e-mail, fax and voice mails in one mailbox.
connectis services
- Planning and installation
- Data transfer
- Customising (interfaces)
- Preparation of complete documentation
- Migration of the existing Nortel platform to Cisco UC with OCS
- Commissioning
- Basic training
- Hardware and software maintenance
- Project management
- Coordination with electrician (GU)
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