Our managed services are tailored to a wide variety of customer needs. They include ongoing and flexible operation, management and further development of ICT infrastructures based on Cisco, Microsoft and Avaya technologies and their ECO systems.
Managed services is an interesting option for companies. By transferring know-how-, time- and resource-intensive duties related to their communication and collaboration infrastructure to connectis, either in part or entirely, they are free to focus on their core business.
Managed Services @ connectis is mainly based on standardised solutions.
Benefit from an optimum mix of standardised and bespoke services by
- deciding for yourself which services you wish to use
- personally selecting the level of IT care you wish
- deploying your in-house teams in the right place thanks to ITIL-based processes
- In this way, you get the best out of the mix of standardised and bespoke services
The offering covers two core services
- Managed Communication and Collaboration Services, the management and organisation of individual communication applications
- Managed Connectivity Services, the operation and maintenance of the ICT infrastructure
You define the modules important to you within these sectors:
Aim: Business Efficiency
Together with the customer, connectis drafts the ICT strategy and then takes care of its implementation, organisation and maintenance of the required applications and services – based on the technologies of leading suppliers Cisco, Microsoft and Avaya. Service quality in operation is characterised by a common conception and language of the persons and organisations involved in the service rendering process. We also advise our customers in evaluating suitable
investment models.
A reliable partner
Opt for connectis, for support from A to Z. Thanks to our long-standing experience in the operation and maintenance of infrastructures for many companies and cantonal administrations throughout Switzerland, you can be sure that we understand what “business-critical" means. With our ITIL V3-based communication structure, Swiss-wide service operation centre and ISO/IEC 20000 certification we guarantee high-quality standardised processes and services.